Immediate notice
We open the claim with the carrier, confirm policy numbers, and document the basic facts so nothing is lost in the first 24 hours.
Claims Advocacy
A broker who stays in the file until it closes.
When a loss happens, the adjuster works for the carrier. Fortwell works for you. We manage the process, protect your experience modification, and make sure reserves and settlements reflect reality.
How we advocate
Four stages of claim management.
Reserve review
High reserves drive future pricing. We review adjuster estimates, ask for supporting detail, and push back when a reserve does not match the actual exposure.
Coverage position
When a carrier questions whether a loss is covered, we read the policy language, cite the relevant forms, and work with your counsel to keep the claim on track.
Settlement strategy
We weigh settlement numbers against the impact on your experience modification, renewal pricing, and contract bidding power — not just the immediate check.
Where we help
Claims we see most often.
- Commercial auto accidents and third-party injury
- Workers' compensation lost-time and medical-only claims
- Equipment theft and jobsite property damage
- General liability slip-and-fall and completed-operations
- Cargo and inland marine losses
Open a claim or review an existing one
Don't negotiate with the adjuster alone.
Call us when a loss happens, or send us a current claim file for a reserve review.