Classic stone and glass office building at dusk

About Fortwell

A brokerage run by people who used to price the risk.

Fortwell was founded on a simple observation: most commercial policies are sold, not built. We do the second thing.

Fortwell brokers reviewing policy documents in a conference room

Our story

Founded in 2014. Still independent.

Fortwell started with two former commercial underwriters who kept seeing the same thing from the carrier desk: businesses buying coverage that looked adequate on the declarations page and failed at the first serious claim.

A decade later we place roughly $180 million in annual premium across logistics, construction, and professional services — and we still read every policy form before it goes to a client.

Our largest practice today serves Amazon Delivery Service Partners, an industry where the insurance requirements are fixed but the pricing outcomes are anything but.

How we work

Four commitments we make to every client.

Independent by design

We hold appointments with more than forty carriers and answer to none of them. Placement follows the risk, not a quota.

Underwriting fluency

Our brokers came from the carrier side. We know how a submission gets priced, which means we know how to present yours.

Plain policy language

Every proposal comes with the exclusions written out. If a coverage has a sublimit, you'll hear it from us before you sign.

Present at the claim

Brokerage doesn't end at binding. We advocate through adjustment, reserve setting, and the renewal conversation that follows.

Our team

The people who handle your account.

You work with the same brokers from submission through claim. No account hand-offs, no service queue.

FW

Brokerage leadership

Placement & strategy

Former commercial underwriters who structure the submission, choose the markets, and negotiate terms directly with carrier decision-makers.

AM

Account management

Service & certificates

Same-day certificates, endorsements, and renewal prep. The team that keeps your contracts moving and your compliance clean.

CL

Claims advocacy

Claims & risk consulting

Adjuster coordination, reserve review, and post-loss guidance so a claim is resolved on the coverage you actually purchased.

In their words

What clients say after the first renewal.

They rebuilt our submission before it ever hit the market. Our fleet renewal came back materially lower than the prior year with better limits.

Owner, 40-van delivery operation

Northeast · Commercial auto & fleet

When a subcontractor claim threatened our project schedule, Fortwell sat on the adjuster calls with us. We were paid without a coverage fight.

Principal, general contracting firm

Mid-Atlantic · General liability & builders risk

Every certificate request our clients threw at us came back same-day. That alone changed how we run the business.

Operations manager, specialty trades contractor

Northeast · Workers' compensation & GL

Client identities withheld at their request. References available on serious inquiry.